You may see "Unable to connect to Bluetooth" after selecting Bluetooth in Settings → Bridge → Audio.
This usually means Bridge is not currently connected to your computer or desk phone over Bluetooth.
Fix: reconnect from your computer or desk phone
Bridge’s Bluetooth connection is managed by the device you’re using for calls (your computer or desk phone).
Try this:
On your computer or desk phone, open Bluetooth settings.
Find your Bridge device (for example, “Bridge ####”).
Connect to Bridge.
If it already shows connected, disconnect and reconnect.
Return to the Bridge app and try selecting Bluetooth again in Settings → Bridge → Audio.
If it still won’t connect
Move your computer/desk phone closer to the Bridge device.
Turn Bluetooth off and back on on your computer/desk phone, then reconnect to Bridge.
Restart your computer/desk phone and try again.
If another device is connected to Bridge over Bluetooth, disconnect it first.
Still need help?
In the app, go to Settings → Support or email [email protected].